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5 Business Lessons From the Ocean's Impact Zone

By: Stephanie Tuesday July 25, 2017 comments Tags: Time management, Mindset, leadership, Business planning

5 Business Lessons From the Ocean's Impact Zone

If you've ever surfed, boogieboarded, or even just swam in the ocean when the waves were large enough to curl over on themselves, you probably know that the impact zone can be one of the scariest places on Earth. If you've been too busy working on your business to tangle with the surf or to look up the phrase "impact zone", it's the part of the ocean where a sufficiently large swell of water flattens out vertically, curls forward, and then slams down in an explosion that instantly transforms soft water into a hard wall of white... Read More


7 Tips for Telling People Things They Don't Want to Hear

By: Stephanie Tuesday July 4, 2017 comments Tags: Mindset, Customer Service, Public relations, leadership, Customer retention

7 Tips for Telling People Things They Don't Want to Hear

Sometimes, you need to tell people things they don't want to hear. This is especially true if you're a coach, and it's your job to tell people when you see them sabotaging themselves, or you notice that they have a false belief that's holding them back. This situation can also come up if someone has an unreasonable expectation or request, or you see someone spreading information that they sincerely believe, but that you know is inaccurate in a way that could harm someone if they acted upon it. Some people are receptive to... Read More


Should You Sign Up for That Business Event or Training Course?

By: Stephanie Tuesday May 23, 2017 comments Tags: Time management, Mindset, leadership, Business planning

Should You Sign Up for That Business Event or Training Course?

If you've ever attended a business event that included an offer, you probably know the experience. The host or a guest speaker gets on stage, gives a presentation that impresses you with great information, and then, after giving you a list of facts that makes it clear how crazy you'd be not to do as they say, they finally do it: They make an offer. The list of bonuses is as long as your arm. The price tag is high, but the value of the offering is way higher. And this is touted asthe thing that will bring you from where you are to... Read More


Top 5 Time-Wasters That Hold Small Businesses Back From Success

By: Stephanie Tuesday May 9, 2017 comments Tags: team building, Time management, Mindset, leadership, Business planning

Top 5 Time-Wasters That Hold Small Businesses Back From Success

Time. It's your most valuable and irreplaceable asset, yet it's also one of the ones that small businesses are the best at wasting! We only have 24 hours in a day, but all too often, we spend those hours on the wrong things, or do the things we're supposed to do less efficiently than we could be doing them. As a result, we trade more of our priceless time than we want to, in exchange for less money than we desire and could have been making. Today, I'm sharing a blogpost byAubrey Blankenship on the top 5 ways in which small business owners... Read More


Should You do the Job Yourself, Hire It Out, or Just Forget About It?

By: Stephanie Tuesday May 2, 2017 comments Tags: Time management, Blogging, Mindset, Client attraction, product launch, leadership, Business planning

Should You do the Job Yourself, Hire It Out, or Just Forget About It?

One of the biggest challenges business owners face is finding the time to do everything they need to do - or using some other way to get it done. As my JV partner, Matthew Radin, has commented a few times during our calls, "You have three basic choices: do it yourself, get someone else to do it, or it doesn't get done." Today, I'm going to give you some criteria you can use to determine which option you should take for any given task. Here are the criteria you can use to decide whether to do it, delegate it or delete it. 1. Does... Read More


How to Stop Your Business From Eating Your Free Time, And Still Get Things Done!

By: Stephanie Tuesday April 4, 2017 comments Tags: Time management, Mindset, Inspiration, Business planning, leadership

How to Stop Your Business From Eating Your Free Time, And Still Get Things Done!

Do you work longer hours in your business than you want to? I struggled with that problem for MONTHS, and it was starting to drive me crazy! But then I made a few small adjustments to the way I was approaching things, and the transformation was instant and amazing. Today, I'm going to tell you how I got stuck in that cycle of overwork, and I'll give you the exact methods I used to break free of that trap and reclaim my time, freedom and joy. How I got stuck of a cycle of working all day and resenting it: My personal trap of... Read More


Why the Golden Rule Might Not be Best for Your Business, and a Better Way to Strengthen Your Relationships

By: Stephanie Tuesday February 7, 2017 comments Tags: team building, Mindset, Customer Service, Public relations, leadership

Why the Golden Rule Might Not be Best for Your Business, and a Better Way to Strengthen Your Relationships

You've probably heard about the Golden Rule: do unto others as you want them to do unto you. In other words, treat other people the way you want to be treated. In many ways, the Golden Rule is invaluable. It reminds us to treat others with the same care, respect and fairness that we ourselves desire, and to think twice when we're tempted to do something unkind or inequitable. But if it's used blindly, it can actually work AGAINST our relationships with our customers, business contacts, families and friends. Let me give you an... Read More


How to Help Your Team Avoid the 6 Deadly Customer Service Sins

By: Stephanie Tuesday September 27, 2016 comments Tags: team building, Time management, Customer Service, Public relations, leadership

How to Help Your Team Avoid the 6 Deadly Customer Service Sins

Customer service is one of the biggest factors in making or breaking a companys reputation. If a customer feels supported, understood and valued by your staff, theyre more likely to trust you, like you, and recommend you to their friends and peers. But if your customer service team ignores or mishandles their questions, it can leave them feeling helpless, frustrated or taken advantage of, and some clients respond to this by covering the internet in negative reviews. Because potential clients often rely on reviews for their buying... Read More


Guest Star Post: How to Plan a Product Launch

By: Stephanie Friday August 5, 2016 comments Tags: product launch, success, leadership

Guest Star Post: How to Plan a Product Launch

Launching a product can be a big, complex job. There are lots of tasks to complete, materials to create, and moving parts to keep moving in the right direction. How do you keep track of it all, and make sure that everything is done correctly and on time? In today's Guest Star blog post, I'll give you step-by-step instructions for planning your launch, so you can make sure that your client attraction system is ready for the big day. ... Read More


Guest Star Post: How To Get a Virtual Assistant To Follow Up With Contacts

By: Stephanie Friday June 17, 2016 comments Tags: Marketing, team building, Time management, Client attraction, Public relations, leadership, Lead nurture

Guest Star Post: How To Get a Virtual Assistant To Follow Up With Contacts

For many business owners, following up with their numerous contacts is a daunting, time-consuming, but necessary task that gets chronically neglected. Fortunately, you can save yourself a lot of time and effort by delegating this job to a Virtual Assistant, so you only spend your time on contacts who are actually interested in talking with you. ​In todays Guest Star blog post, youll get step-by-step instructions for finding quality VAs, vetting them, and integrating them smoothly into your business, so you can reclaim your... Read More



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