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Guest Star Post: What to do When You've Made a Mistake and Your Client is Angry

By: Stephanie Friday July 8, 2016 comments Tags: Customer Service, Public relations

Guest Star Post: What to do When You've Made a Mistake and Your Client is Angry

No matter how good you are with people, there's still a chance that you'll make a mistake and your client or business contact will get angry. Maybe you mixed up the time zones and missed a call... maybe there was a misunderstanding that caused them to feel insulted or neglected... maybe they weren't satisfied with the product. Whatever the case, now you need to repair the relationship, and restore the trust and goodwill that you've lost. In today's Guest Star blog post, I'll give you 5 concrete steps you can take to calm down angry... Read More


4 Ways to Overcome Your Resistance to Calling Business Contacts

By: Stephanie Tuesday June 28, 2016 comments Tags: Marketing, Mindset, Motivation, Client attraction, Enrollment, Public relations, Lead nurture

4 Ways to Overcome Your Resistance to Calling Business Contacts

So you just got home from a business trip, and you have a shoebox full of warm leads - otherwise known as business cards. These are people you talked to, built rapport with, maybe promised that you'd get in touch with them soon... There's nothing to worry about... they probably WANT to hear from you... So why are you still sitting there with the phone in your hand, wondering if today is really the right day to make that phone call? If that scenario doesn't seem familiar, because you follow up with your contacts promptly and easily,... Read More


Guest Star Post: How Sole Proprietors Can Take a Real Vacation Without Losing Business

By: Stephanie Friday June 24, 2016 comments Tags: Time management, Customer Service, Public relations, Business planning

Guest Star Post: How Sole Proprietors Can Take a Real Vacation Without Losing Business

When you dont have a team in place, it can be a challenge to take time off from your business. ​Youre the only point of contact between your clients and your company, so if youre planning to disappear for a week or so, some extra preparation is required to make sure you dont disappoint or lose clients. In todays Guest Star blog post, youll discover the important steps you need to take to prepare for your vacation, as well as how to keep getting sales while youre gone without frustrating the people who purchased your... Read More


How to Avoid Losing Subscribers During a Product Launch

By: Stephanie Tuesday June 21, 2016 comments Tags: Marketing, Copywriting, Client attraction, Email marketing, product launch, Content marketing, Customer Service, Public relations, Lead nurture

How to Avoid Losing Subscribers During a Product Launch

​If youre like many coaches and entrepreneurs that I know, you send a LOT of emails during your launches. This practice is good for keeping the attention of those who are interested in your current offering, but subscribers who don't want that particular webinar or product might start to get annoyed if they get four emails in one day. In today's blog post, I'll give you a way to avoid that problem, as well as two other pitfalls that email marketers can encounter while launching a product: Problem #1: Your subscribers are... Read More


Guest Star Post: How To Get a Virtual Assistant To Follow Up With Contacts

By: Stephanie Friday June 17, 2016 comments Tags: Marketing, team building, Time management, Client attraction, Public relations, leadership, Lead nurture

Guest Star Post: How To Get a Virtual Assistant To Follow Up With Contacts

For many business owners, following up with their numerous contacts is a daunting, time-consuming, but necessary task that gets chronically neglected. Fortunately, you can save yourself a lot of time and effort by delegating this job to a Virtual Assistant, so you only spend your time on contacts who are actually interested in talking with you. ​In todays Guest Star blog post, youll get step-by-step instructions for finding quality VAs, vetting them, and integrating them smoothly into your business, so you can reclaim your... Read More


Guest Star Post: 11 “Sneaky” Tricks To DOUBLE Your Email Conversions

By: Stephanie Friday June 10, 2016 comments Tags: Marketing, Copywriting, Client attraction, Email marketing, Content marketing, Public relations, Lead nurture

Guest Star Post: 11 “Sneaky” Tricks To DOUBLE Your Email Conversions

If you have an email list, and you want to turn more of your readers into paying clients, I have a treat for you this week. Digital Marketer is sharing eleven powerful strategies to get more of your subscribers to open your emails and click on your links, as well as specific instructions and examples to help you implement those strategies in your business. If you want to make more money from your email newsletter, definitely take a couple minutes to check this out! ... Read More


Guest Star Post: 5 Ways For Entrepreneurs To Stand Out And Get Clients

By: Stephanie Friday May 20, 2016 comments Tags: Marketing, Copywriting, Article creation, Lead attraction, Mindset, Public speaking, Client attraction, About me page, Email marketing, Content marketing, Enrollment, Public relations

Guest Star Post: 5 Ways For Entrepreneurs To Stand Out And Get Clients

​ Do you sometimes feel like you're lost in the crowd, and invisible to your ideal clients? If so, I've got good news: in this week's Guest Star blog post, I'm giving you 5 proven ways to stand out in your industry, get your ideal clients' attention, and help them trust and connect with you in a way that makes them eager to sign up. Click the button below to discover these 5 game-changing client attraction methods today! ... Read More


5 Steps for Calming Down an Angry Client

By: Stephanie Tuesday May 17, 2016 comments Tags: Mindset, Customer Service, Public relations

5 Steps for Calming Down an Angry Client

Few things can damage a business' reputation like an angry client. If a client feels neglected, ripped off or ill-treated, and the situation doesn't get addressed, there's a very real chance that they'll cut their ties with you - or worse, splash one-star reviews across every site that pertains to your industry. Nobody's perfect, and everyone makes mistakes or partakes in misunderstandings now and then. So it's probably just a matter of time before you have to deal with an angry or dissatisfied client, and it's important to know how... Read More


Guest Star Post: How to Follow Up After Meeting Someone in Person

By: Stephanie Friday April 29, 2016 comments Tags: Time management, Mindset, Client attraction, Public relations, Business planning, Lead nurture, Follow-ups

Guest Star Post: How to Follow Up After Meeting Someone in Person

Networking and exchanging contact info is a great way to get warm leads but what now that you have this contact information, what do you do with it? Today, John Corcoran is going to share a specific, step-by-step formula to make a great impression on your new contacts, grow your relationship with them, and build trust and rapport that makes them eager to send you clients or purchase your services. ... Read More


5 Questions to Identify Leads and Turn Them Into Clients

By: Stephanie Tuesday April 26, 2016 comments Tags: Marketing, Lead attraction, Client attraction, Enrollment, Public relations

5 Questions to Identify Leads and Turn Them Into Clients

​When youre having a conversation with a potential client, its important to quickly identify whether or not they need you - and if they do need you, to help them talk themselves into signing up. Here are five types of questions that will help you to identify good leads, and to smoothly and easily turn them into clients: 1. Do they have the problem you solve? This is the first and most important thing that you need to find out. Theres no point in offering your product to someone who doesnt need it, so rather than... Read More



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