Blog

Are you communicating with your clients and other business contacts in a way that maximizes connection and understanding? I recently had two experiences that reminded me how important it is to do that. One was with a client whose written communication style is somehow incompatible with mine. We’ve learned the hard way that we can send email after email, but no matter how clear we think we’re being, something somehow still winds up being misunderstood. And yet, when I gave up on email and called him on the phone, even... Read More

Have you ever met or coached a dentist who wanted to create financial freedom, design the life of their dreams, and turn that dream into reality... only to find that instead of doing that, they were drowning in debt, burning out, or struggling to provide quality care because their organization was pushing them to prioritize profit over patient care? For the past few years, I've been working extensively with Liberty Group, and through them I've discovered that: - When new dentists graduate from dental school, they're usually over $250,000 in... Read More

ByJock Purtle When you first decide to launch your own business, the chances are that you'll be full of excitement and expectations. There's something wonderfully freeing about making the decision to launch your own company and bring your incredible ideas to life. Unfortunately, while there are many people out there who dream of creating fruitful ventures, only a handful achieve the success that they crave. In a world where everyone has an opportunity to launch their own company online, it's the entrepreneurs that put extra time and... Read More

ByMark Johnson Without effective employee engagement, a company will struggle to succeed. It is therefore imperative to create a work environment in which workers feel motivated so that they are able to be productive. There are a couple of core principles that will help you achieve maximum engagement by concentrating on employee motivation and creating a warm, engaging work environment. Give Your Employees A Push Towards Positivity With the pressure that comes with having a global community, it goes without saying that a... Read More

BySalma El-Shurafa When you read business journals and other publications to take inspiration and lessons from those who have succeeded in the business world, you’re sure to encounter the topic of “passion” quite frequently. There are some entrepreneurs who conclude that whatever success they have secured was gained simply by following their passion: they did what made them happy, and everything fell into place. That’s the kind of story every aspiring entrepreneur likes to read or hear, because it presents a romantic journey.... Read More

Have you even been on a group coaching call, waiting for the presenter to show up... and waiting... and waiting... and eventually realized that they weren't going to come? Even big and successful companies have the occasional mix-up with their coaching calls. Their presenter is on vacation and they forget to cancel the call, or something comes up at the last minute, or they have some kind of technical difficulties that prevent the presenter from accessing the call. Whatever the reason, you and the other participants are now sitting there,... Read More

By Chris Mercer I’m naturally a very agreeable person. It’s because I like it when people are happy – even more so when I’m the reason they feel that way. At the same time, at one point that sentiment nearly destroyed me. ​There are many reasons for that, but one of the biggest ones was that I was spending all of my time dancing to other people’s tunes and never getting the things that were important to me done. Then I learned how to say ‘no’ and everything changed. Admittedly, it wasn’t easy at first. It caused... Read More

Another business owner recently asked me, "How do you keep your business profitable?" Today, I'm going to share the answers I gave them: 7 short, sweet tips for staying profitable. Business Profitability Tip #1: Don't stop marketing. Some business owners keep marketing until their schedules are full or their income is at a comfortable level, then they stop. As a result, if one of their clients stops working with them or reduces their purchases, they end up in a financial crisis. Even if you already have as many clients as you need,... Read More

If you've ever surfed, boogieboarded, or even just swam in the ocean when the waves were large enough to curl over on themselves, you probably know that the impact zone can be one of the scariest places on Earth. If you've been too busy working on your business to tangle with the surf or to look up the phrase "impact zone", it's the part of the ocean where a sufficiently large swell of water flattens out vertically, curls forward, and then slams down in an explosion that instantly transforms soft water into a hard wall of white... Read More

Sometimes, you need to tell people things they don't want to hear. This is especially true if you're a coach, and it's your job to tell people when you see them sabotaging themselves, or you notice that they have a false belief that's holding them back. This situation can also come up if someone has an unreasonable expectation or request, or you see someone spreading information that they sincerely believe, but that you know is inaccurate in a way that could harm someone if they acted upon it. Some people are receptive to... Read More